Few things to know before reset to factory default:
1. All configurations will be erased!
2. The appliance will revert back to the firmware version which he came from the manufacture, hence all firmware upgrades, which has been done in the past, will be loss.
3. You should follow the instructions carefully to avoid permanent damage to the appliance.
I found that there are two ways to reset Safe@Office appliance, to factory default, and I think it somehow depends on the firmware version which has been installed on the factory.
1. Make sure the Safe@Office appliance is powered on
2. Press the RESET button on the back of the Safe@Office appliance steadily for seven seconds and then release it.
3. Allow the Safe@Office appliance to boot-up until the system is ready (PWR/SEC LED flashes slowly or illuminates steadily in green light).
4. Connect a PC to the appliance and check that you receive 192.168.10.xxx IP address
5. Login to http://my.firewall (not to 192.168.10.1) and enter password for admin access.
1. Unplug the power cord.
2. Hold the reset button on the back of the appliance
3. Plug in the power cord while holding the button until the PWR/SEC LED is steady red.
4. Leave the reset button for 3 seconds
5. Press the reset button again for 10 seconds until the PWR/SEC LED starts blinking red
6. Connect a PC to the appliance and check that you receive 192.168.10.xxx IP address
7. Login to http://my.firewall (not to 192.168.10.1) and enter password for admin access.
Warning: If you choose to reset the Safe@Office appliance by disconnecting the power cable and then reconnecting it, be sure to leave the Safe@Office appliance disconnected for at least three seconds, or the Safe@Office appliance might not function properly until you reboot it as described below